All reservations must be guaranteed either by valid credit card or by prepayment of a deposit.
Cancellation and Refund Policy
For most reservations, our Standard Policy permits cancellations without penalty until 48 hours prior to 3 p.m. of the scheduled arrival day. Cancellations that occur after that time will be charged one night’s room and tax. Please note, however, that there may be stricter cancellation rules for special rates and special events. All UT Home football games apply a 30-day cancellation policy. Please refer to your reservation details or call the hotel with any cancellation-related questions.
Changes to reservations are considered cancellations and re-bookings.
The minimum age to reserve a guestroom is 21 years old. A person of the minimum age requirement must be present at check-in and become a registered guest in the room.
The Oliver Hotel is not a pet friendly establishment, with the exception of service animals.
Terms & Conditions
Check-in after 3:00 p.m. Check-out before 11:00 a.m. Property is completely non-smoking.
Late Checkout — Based on availability. Half room night charge for up to 3-5 hours, full night charge after 5 hours.
We gladly offer valet parking priced at $26 plus tax per night, or you can self-park in Market Square Garage priced at $7 per night.